Renowned gospel artiste Pompi (real name Chaka Nyantando) found himself trending online after what many have dubbed a quick enrollment at the “University of Facebook.”
The “Pole Pole” hitmaker sparked debate after sharing his frustration about being denied entry at Livingstone Crocodile Park during a planned family outing.
Pompi revealed that he had organized a special trip for five of his nieces and nephews, along with his two children, hoping to give them their first experience seeing crocodiles and snakes. However, upon arriving at 16:40, within the park’s advertised operating hours of 08:00 to 17:00, he was reportedly turned away.
According to the singer, staff informed him that entry was no longer allowed because sessions take too long, despite the park still being technically open.
Taking to Facebook, Pompi questioned the decision, arguing that businesses should clearly communicate “last entry” times and maintain consistent customer service.
“Great service should be a right for every customer, not a privilege reserved for those with a following. Businesses cannot simply decide to stop operating at their own will… Time is valuable, and today, ours was completely disregarded,” he wrote.
He further asked whether it was fair for a business to turn away paying customers 20 minutes before closing without prior notice.
📱 Social Media Reacts
However, instead of sympathy, social media users quickly turned the tables on the gospel star, with many accusing him of poor planning.
One user, Timothy Watama, defended the staff, stating that professionalism should be respected regardless of status.
“She was right… Let’s learn to respect people’s work despite our status. You need to apologize,” he commented.
Another user, Innocent Chalabesa, pointed out that 20 minutes was insufficient for a proper experience.
“You were late… 20 minutes isn’t enough at all. Just go back early tomorrow,” he wrote.
Others used relatable analogies, with Mwape Chimumbwa comparing the situation to someone arriving late at a concert and expecting the artist to restart the show.
By press time, Pompi’s post had attracted over 8,000 comments and more than 4,000 reactions, showing just how divided opinions were.
⚖️ Debate: Customer Service vs Personal Responsibility
The incident has sparked a broader conversation online about customer service standards versus personal responsibility, with some siding with Pompi’s argument on transparency, while others insist that arriving late comes with consequences.
One thing is clear — in the age of social media, even a simple family outing can quickly turn into a nationwide debate.
